IRS report card

National Taxpayer Advocate Erin M. Collins, head of the IRS's in-house watchdog, [released] her office's recent report detailing the major problems that plagued millions of taxpayers last year.

[...]

“Budget cuts, an aging workforce, and often complicated hiring processes have left the IRS severely understaffed and unable to adequately recruit, hire, and train much-needed new employees,” the report stated, adding that inadequately trained employees could give taxpayers “incorrect information, make erroneous determinations, or record inaccurate information in IRS databases.”

“The ongoing problems surrounding recruitment and hiring compromise the IRS’s ability to deliver tax benefits, provide taxpayer services, and collect revenue, which may cause the tax gap to widen, eroding confidence in the tax system and over time leading to noncompliance,” the report said.

  The Hill

There's confidence in the tax system?

...but hey, do what you want...you will anyway.